Knowledge Base and Technical Support
1. Check firmware version of a device When the device boots up the device ID and firmware version appears before the blue DENSION logo after several minutes. 1.1 Check actual firmware on SignageLive I...
1. Movie limitations The CPX device can play only one movie at a time. If you define more zones and a zone at the moment already present a movie but in an other zone should start an new one, that one ...
The quick way to check the actual settings is to press Escape when the player is working and from the popped up menu list select 'Display settings' item. If yo press Escape you'll see this list: The s...
Before changing network settings, please check if the network is accessible for the device: if you try to connect to the ethernet, the cable is plugged and the yellow/green LEDs after the jack are lig...
CPX QPX Video mpg yes mpeg yes f4v yes flv yes mp4 yes wmv not m4v yes mkv yes mov yes qt yes webm not avi yes divx yes ts yes Image jpg yes jpeg yes png yes bmp...