Knowledge Base and Technical Support
Product code: GW51MO2
This could happen “relatively” easily because all car systems are different. It can be small, medium, big or large like a stadium, could come with 4 speakers or 12 speakers… All in all we use default ...
The factory installed external CD changer* needs to be removed/disconnected from the car’s optical ring if you want to use all functions of the Gateway (music and menu). This is because the Gateway em...
CD changer: It is mostly in the trunk, sometimes in the glove box, in rare cases in the center console. If the CD changer connection was too far in the car, then you can use the optical extension kit...
Where to do the coding and/or installation: at service stations or by Dension installer partners (www.dension.com/automotive/where-to-buy) Aston Martin, Audi and Volvo doesn’t require any coding. Merc...
If you see that the blue LED on the AUX-Box (EXT1AB1) is lighting constantly: it means the Gateway is in active mode and if the installation was correct, the Gateway can be reached in the car head uni...
All Gateway 500 devices use a default text setting when they come out from the factory. In most cases that text mode is ok already and you don't need to do anything. But if by your car the default tex...
If it is possible it depends on more factors: The Gateway needs to add enough power (Gateway 500 has 0.5 Amp power output) The matching cable version needs to be used (in case of iPhone with Lightnin...
The CD changer (and MOST) protocol is what the Gateway uses, so that the car can recognize it. This protocol is a little limited, therefore most of all you have the Next/Previous track buttons and CD1...
In case of Aston Martin the different information on the internet might be misleading. The correct official installation method is this: The 6 DIP switches: Please use DIP switch setting 2,4 ON and th...